The term ‘human factors’ has been in the aviation lexicon since the 1970s to describe the ‘non-technical’ skills required to operate an aircraft safely in a team-based environment. These [...]
Just over 12 months ago, we (Jennifer West and Graham Miller, founders of Humans Being At Work) worked with a large public sector organisation which, for some time, had been operating under a [...]
Last night I typed ‘leadership’ into Google and guess how many items were displayed? 640,000,000! Yes that’s right 640,000,000! It seems leadership is a much analysed topic. It is also quite [...]